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2026-07-12 10:17:17 -04:00
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+# Service Default Status
+
+When a service is added to a new quote, it defaults to **Pending** (not Approved).
+
+## Locations (3 code paths in `QuoteGenerator.tsx`)
+
+| Path | Line | Description |
+|---|---|---|
+| `handleAdd` | ~147 | Catalog search picker |
+| RO import | ~777-778 | Loading services from a Repair Order |
+| `handleAddSuggestion` | ~959-960 | AI-suggested services |
+
+All three set `approved: false, customerDecision: 'pending'` instead of the old default of `approved: true, customerDecision: 'approved'`.
+
+## How It Works
+
+- The approve/decline/pending toggle buttons in the service list are unchanged — the advisor explicitly approves each service
+- The `billableServices()` helper in `src/lib/totals.ts` handles mixed approved/pending correctly: counts all when unanimous, only approved when mixed
+- The "Convert to RO" flow filters on `s.approved`, so only approved services become RO line items